Cancellation & Refunds
1. General Information
At TrinketsKart, we strive to provide a seamless shopping experience for our customers. This Cancellation & Refund Policy outlines our procedures regarding order cancellations and refunds.
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2. Cancellation Period
You may cancel your order within two days of placing it. After this period, we may have already processed your order for shipping.
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3. Cancellation Process
To cancel an order, please contact our customer support team at trinketskart@gmail.com and provide your order details. We will confirm the cancellation and process any applicable refunds.
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4. Refund Eligibility
Refunds are issued for eligible orders that meet our refund criteria.
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5. Refund Process
Once your cancellation is approved, refunds will be processed within 5-7 Days to the original payment method.
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6. Non-Refundable Items
Certain items, such as personalized or custom products, may not be eligible for refunds unless they are damaged or defective.
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7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos and details. We will arrange for a replacement or issue a refund as necessary.
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8. Refund Timeline
Refunds to your original mode of payments may take 5-7 Days to reflect in your account, depending on your bank's policies.
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9. Contact Us
If you have any questions or concerns regarding our Cancellation & Refund Policy, please reach out to our customer support team at trinketskart@gmail.com.